Consultant FAQ

We offer a Remote Consulting service to clients who are more than 100kms from their nearest Consultant. On our Consultant page, Consultants who offer this additional remote service and have a licence to support you remotely via Skype or Facetime are signified by the Australian Flag icon in their listings.

It is essential that your Consultant can see you and witness your weighin. It is also a great opportunity for you to get to know each other and receive the same support from your Consultant as you would if you were in the same room. If you do not have Skype or Facetime, we suggest you ask a friend who does have the service to allow you use it to conduct your weighins at their home. Without Skype or facetime, we regret we cannot remotely support you.

You can select whichever Consultant you wish in your locality, although it would be more practical for you to visit the Consultant closest to you.

Your accredited Independent Cambridge Consultant is there to offer advice on the Cambridge Weight Plan programmes available to you and to encourage you to maintain your new weight. All of our Consultants have used the Cambridge Weight Plan themselves, so their experience can help you to succeed.

In Australia, Cambridge Consultants are independent and self-employed. Nevertheless, they have all been trained and accredited by us and they all agree to follow our Code of Conduct which covers all aspects of a Consultant’s activity.

The Code of Conduct provides clear guidelines for Cambridge Consultants and:

• Ensures that customers know what level of service to expect
• Outlines the minimum acceptable standards of Consulting
• Ensures correct, responsible and safe practices.

Your Consultant must conduct a screening interview and complete a Personal Record Form (PRF) with you before supplying any products. (If you return after an interval of six months or more, they will complete a new PRF for you). Your Consultant will keep track of your progress at each visit on your PRF. Consultants will keep your record confidential and safe at all times.

You will be advised to see your doctor before starting the programme and you must sign the PRF to confirm you have been given such advice.

At the first face-to-face meeting, your Consultant will weigh and measure you and then discuss an appropriate target weight with you. Your Consultant will explain that every weight loss plan has four stages: Preparation, Weight loss, Stabilisation and Maintenance.

They will explain all the Cambridge Weight Plan Steps and then, after discussing your personal circumstances, your Consultant will recommend the appropriate Step to start on.

Consultants will provide you with a copy of the Cambridge Steps Plan booklet to help guide you through the plan and support you throughout the weight loss and weight management process.

As you progress towards your target weight your Consultant will recommend a change of Step. Even when you reach your target, you should continue to see your Consultant until you are confident that your new weight is being successfully maintained.

Your Consultant may call you on day two or three of your programme to see how you are getting on.

Your Consultant should arrange to see you on a weekly basis to weigh, measure and check your progress before providing further products.

Yes, you have the right to visit a different Consultant, although we would prefer to try and resolve your complaint with your Consultant together, to avoid the inconvenience of you having to travel further than you need to for support. If you believe your dispute cannot be resolved directly with your Consultant, you can contact our Consultant Support Manager, who will be happy to assist you.

Consultants are always delighted to received positive feedback from their clients, especially in the form of a testimonial. There are several ways you can do this. We have a Facebook page on which you can post your feedback about your Consultant, if you would like to promote how great their support was or you can email our Consultant Support Manager.

Your Cambridge Consultant is trained to provide you with motivational support during your weight loss. They undertake training regarding the nutritional composition of the products, along with product and program knowledge.

All Consultants have first-hand experience of using the Cambridge Weight Plan products and attend our in-house training program at our Victorian Head Office. Following training they complete further development modules from home.

Some Consultants may be health practitioners, such as GP’s, psychologists. dieticians or nutritionists. These can be found on our our Health Practitioner’s page.

To qualify for training as a CWP Consultant you should have successfully lost weight and completed all the stages of the programme from Preparation to Stabilisation and Maintenance. This is so that you can experience the range of programmes and products that we offer and have an appreciation of the role of the Consultant.

This enables you to empathise with your clients and understand the emotional journey that he/she has been on whilst losing weight – as you have been on it too. In addition to this, you would normally be nominated by your Consultant to train as they are best informed as to your ability to become a Consultant after having supported you throughout your weight loss.

People skills

• Good listener and communicator
• Professional and punctual
• Supportive and motivational
• Confident and friendly manner
• Interested in weight management

Business skills

• Well organised
• Good at planning
• Strong sales skills
• Focused/determined to develop a successful business

There are many benefits, but perhaps the first thing to ask yourself is what is important to you?

• Freedom and flexibility
• More time with your family
• Being debt free
• Having savings for your retirement
• Helping others
• Holidays and travel

You could achieve all of this and so much more by becoming an Independent Cambridge Weight Plan Consultant.

Becoming a Cambridge Weight Plan Consultant is a simple process with minimal set-up costs and uncapped earnings potential. Because Cambridge Weight Plan Consultants are independent, this means you will have the flexibility to choose how you run your business – you may just want to run it on a part-time basis alongside other commitments or employment, to supplement your family income, or to help a few others experience what you have achieved. You may want to embark on a new full-time career and drive your Cambridge Weight Plan business forward – it really is your choice.

It is illegal for a promoter or participant in a trading scheme to persuade anyone to make a payment by promising benefits from getting others to join a scheme. Do not be misled by claims that high earnings are easily achieved.

Just like the very beginning of your journey with Cambridge Weight Plan, the first step on this road starts with your Consultant. Speak with your Consultant who will provide you with an application form.

You need to complete an application form to determine eligibility in terms of qualities, skills understanding and knowledge.

A training program will follow, covering the history of the diet, medical matters, weight loss programs, nutrition, cognitive therapy techniques, counselling and business skills.

You will also need to work from a dedicated room away from the family or routine business, so that you can work in a professional and uninterrupted environment. It is also important that you commit to purchasing a wide range of products that will keep you well-stocked and offer your customers variety of flavours to keep them motivated and compliant.

You are also be expected to attend training and development days as well as the Annual Conference and Slimmer of the Year Gala Awards which are generally held in Melbourne.